General enquiries
Email hello@candyainl.nl with the page URL and a short explanation. If you are reporting an error, include enough detail for us to reproduce it.
- Website feedback and broken links
- Rights-holder and image enquiries
- Commercial questions
- Accessibility feedback
Account and billing help
For subscription changes, account recovery, conversation deletion or payment questions, use the Help Center available from your account. Never send passwords, payment card data, intimate chat transcripts or identity documents by email.
Privacy requests
For data processed through candyainl.nl, email privacy@candyainl.nl and describe the request. We may need limited information to verify that we are responding to the right person.
Response expectations
We aim to acknowledge legitimate messages within five business days. Complex rights-holder or privacy questions may take longer. This contact route is not monitored as an emergency or crisis service.